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Noticeboard

FLU SEASON IS HERE. PLEASE BOOK APPOINTMENTS WITH THE NURSE FOR A FLU JAB AND ASK THE DOCTOR AT YOUR CONSULTATION TO GIVE ONE IF YOU NEED IT. WE ALSO HAVE A DROP IN CLINIC ON SATURDAY 28TH OCTOBER FOR ALL OUR PATIENTS. 

We have found a DRAMATIC REDUCTION IN DNA's since introducing MORE SAME DAY APPOINTMENTS. Thank you for cooperating with the drug switches as advised by the MEDICINE MANAGEMENT TEAM AT THE CCG. They will be attending the surgery to look at making more COST EFFECTIVE SAVINGS FOR THE NHS. 

Practice Management

Ricki Wittenbaker (f)

Practice Manager

Responsible for all practice administration and your first point of contact if you have any cause for comment or complaint concerning the practice or its staff. We have a formal complaints procedure in operation and you will be given details of this on request.

To contact Ricki please email: oldroadwest@nhs.net or telephone 01474 330180 

Administration

Nikki Chawner

Administration Manager

Debra Latter
Janet Burden
Lisa Deadman

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Judy Griffiths
Lyn Hardy
Janis Mackie

Prescription Clerk

Karen Graham
Hazel Jones
Tracy Hogwood-Jones
Pamela Carter
Jacqueline Hudson
Kim Gibbins
Theresa Payne

Secretaries

Joanne Goodwin
Diane O'Connor
 
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