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Noticeboard

PLEASE WELCOME OUR NEW PARTNER TO THE SURGERY, DR PATEL WHO WILL BE JOINING US FROM THE 3RD APRIL 2018. WE WOULD ALSO LIKE TO WELCOME DR TOMLIN (GP) AND PAUL BEVERIDGE (PARAMEDIC PRACTITIONER) TO OUR PERMANENT TEAM. DR HALEM IS NOW ABLE TO SEE MORE PATIENTS SO PLEASE BOOK WITH HIM IF YOU HAVE ANY CONCERNS. WE TAKE BOOKINGS 2 WEEKS IN ADVANCE PLUS ON THE DAY BOOKINGS.

The Surgery is having further refurbishment works on the first floor. Plus we hope to commence building a single-storey side extension to provide 2 further consulting rooms for our elderly and disabled patients. We thank you for your patience during these works and aim to minimise any disruptions.

We are glad to announce that after the recent CQC inspection in February 2018 we are no longer in special measures.  They are pleased with the works and results achieved in just 4 months after their first visit.  

Practice Management

Ricki Wittenbaker (f)

Practice Manager

Responsible for all practice administration and your first point of contact if you have any cause for comment or complaint concerning the practice or its staff. We have a formal complaints procedure in operation and you will be given details of this on request.

To contact Ricki please email: oldroadwest@nhs.net or telephone 01474 330180 

Administration

Nikki Chawner

Administration Manager

Debra Latter
Janet Burden
Lisa Deadman

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Judy Griffiths
Lyn Hardy
Harinder Dhillon

Prescription Clerk

Theresa Payne

Prescription Clerk

Karen Graham
Hazel Jones
Tracy Hogwood-Jones
Pamela Carter
Jacqueline Hudson
Kim Gibbins

Secretaries

Joanne Goodwin
Diane O'Connor
 
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