Noticeboard

The surgery is closed on March 12th 2024 at 12:30 for staff training. It will reopen on March 13th at 08:30am. Please call 111 or out of hours. We apologise for any inconvenience.

ONE PROBLEM PER CONSULTATION POLICY- please see the appointments section for more details.

Please see the following advice from Kent LMC regards the responsibilities of the specialist when you are referred by the GP:

what to expect from your hospital specialist

Our surgery is taking new patients. Please register at reception.

PLEASE SEE THE 'CARERS DIRECT' LINK ON THE SIDE TO REGISTER YOUR DETAILS AS A CARER

Our duty to the armed forces community- please see more info in Latest News

Practice Management

Carlyne Valcin (f)

Practice Manager

Responsible for all practice administration and your first point of contact if you have any cause for comment or complaint concerning the practice or its staff. We have a formal complaints procedure in operation and you will be given details of this on request.

To contact Carlyne please email: oldroadwest@nhs.net 

Administration

Ricki Bennett (f)

Administration Manager

Debra Latter (f)

Deputy Administration Manager 

Nikki Chawner

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Kim Gibbins

Reception Manager

Harinder Dhillon

Prescription Clerk

Hazel Jones

Prescription Clerk

Tracy Hogwood-Jones
Baljinder Dhariwal
Donna Thomas
Nicola Cowell
Mandy Loughlin

Secretaries

Diane O'Connor
Kelly-Anne Day
 
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