Kent and Medway Clinical Commissioning Groups have developed an innovative new web-app for local people, which aims to help patients find the right treatment and advice for their needs. The Health Help Now web-app can be found at:
www.healthhelpnow-nhs.net and is free to everyone who lives, studies and works in Kent and Medway.
Health Help Now enables the user to select their symptom or need, and then locate their closest service based on the recommendation made by local GPs, paramedics, psychiatrists, hospital doctors and other health professionals. Health Help Now offers a wide range of advice for common symptoms in all age groups.
The web-app is time and location sensitive, which means that whatever time of the day or night and wherever the user is, the user can see where their nearest service is and what the opening hours are. Users can find details of services such as their GP practice, nearest pharmacy, walk-in centre and minor injuries unit to name a few. The web-app also gives telephone numbers for a range of helplines, such as DentaLine, the Dementia Helpline and HopeLineUK for teenagers with suicidal thoughts.