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Noticeboard

Please see the following link regards government guidance on wearing face masks and any exemption: www.keepsafe.org.uk/mask

Our surgery has signed up with DOCTORLINK to allow improved access to Patient Services. Please download it from the App Store or use the link below:

https://app.doctorlink.com/oldroadwestsurgery_alllocations/register

PLEASE NOTE ANY APPTS BOOKED ONLINE WOULD BE A TELEPHONE CALL/TRIAGE AND ONLY VISIT THE SURGERY WHEN THE CLINICIAN ADVISES YOU TO. PLEASE WEAR A FACE MASK/COVERING FOR ALL FACE-TO-FACE CONSULTATIONS. 


PUBLIC HEALTH ENGLAND HAVE ISSUED ADVISE TO NOT VISIT GP SURGERIES-CALL 111 IF YOU HAVE FLU LIKE SYMPTOMS or NHS ONLINE SERVICES.

See the latest advice about who should self isolate:

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

WE ARE PLEASED TO ANNOUNCE THAT THE SURGERY HAS ACHIEVED AN OVERALL RATING OF GOOD AT OUR RECENT CQC INSPECTION.

Our surgery is now taking new patients. Please register at reception.

DR HALEM HAS RECENTLY COMPLETED ANOTHER MEDICAL CHARITY MISSION PROVIDING FREE HEALTHCARE FOR THE POOR IN BANGLADESH.

PLEASE SEE THE 'CARERS DIRECT' (5) LINK BELOW TO REGISTER YOUR DETAILS AS A CARER

The surgery is closed everyday for lunchtime between 12:30 and 13:30. The phone lines will be open for emergency calls only during this time with normal service resuming at 13:30.

Dear Patient,

patient surveyWe are always happy to hear from patients to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this, we are delighted to have established a Patient Participation Group (PPG).

Our PPG currently comprises the following active volunteer members:

  • Jim Hancock (Chair)
  • Colin Ball (Vice-Chair)
  • Judith Hathrill
  • Christine Ball
  • Ann Rowe
  • Peter Tennyson
  • Gaynor Farran
  • Anne Whitehorn

The PPG is also happy to include "virtual" members, who retain an interest in the PPG, are able to contribute to discussion, etc. but do not have member voting rights and generally do not attend the regular PPG meetings.

The group meets every 10-12 weeks and is joined by the Practice Manager, Ricki Bennet, and usually one of the doctors from the Practice. Please email the Practice Manager regards the next meeting held at our main surgery at 30 Old Road West.

You will find PPG notice boards in the waiting rooms at both our main and branch surgeries and in the lobby at the main surgery where minutes of meetings and other relevant information are displayed. You can also pick up a leaflet giving information about the PPG including contact details at either surgery.

If you would like to join the PPG, whether as an active or virtual member, or simply want to find out more about the group, please telephone 01474 330180 or email us at oldroadwest@nhs.net

Please click on "Upload Survey Report" to the right of this page to access our latest survey results and annual report from the PPG.

 

 


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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