Noticeboard

The surgery is closed on Thursday 22nd October from 12:30 for training as with all other local practices. Please call out of hours for any emergencies. We apologise for the inconvenience.


From Monday 5th October we will be offering late night appointments on Monday and Tuesday. These will be 6:30-8pm. Please ask reception to book an appointment.


Please see the following link regards government guidance on wearing face masks and any exemption: www.keepsafe.org.uk/mask

PLEASE NOTE ANY APPTS BOOKED ONLINE WOULD BE A TELEPHONE CALL/TRIAGE AND ONLY VISIT THE SURGERY WHEN THE CLINICIAN ADVISES YOU TO. PLEASE WEAR A FACE MASK/COVERING FOR ALL FACE-TO-FACE CONSULTATIONS. 

See the latest advice about who should self isolate:

https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19

WE ARE PLEASED TO ANNOUNCE THAT THE SURGERY HAS ACHIEVED AN OVERALL RATING OF GOOD AT OUR RECENT CQC INSPECTION.

Our surgery is now taking new patients. Please register at reception.

PLEASE SEE THE 'CARERS DIRECT' (5) LINK BELOW TO REGISTER YOUR DETAILS AS A CARER

The surgery is closed everyday for lunchtime between 12:30 and 13:30. The phone lines will be open for emergency calls only during this time with normal service resuming at 13:30.

blue_yellow_pillsOrdering prescriptions 

You can order your repeat prescriptions via the online service (may be disabled during the covid 19 crisis) or send an email to the following:

orw.prescriptions@nhs.net

Please note that the prescription clerks can only issue medications that are currently on your repeat. This will mean medications that are required regularly for the last 6 months. If you have had a script more than 6 months ago, this would need to be requested as an email with an explanation for the reason. The clinicians may decline to issue without a formal review (telephone/face-to-face). This will also apply to your pharmacist who may request on your behalf but should be aware of this rule.  

NHS England have also communicated guidelines to GP surgeries and pharmacists on what medications can be prescribed and what should be obtained over the counter:

Over-the-counter-leaflet-v1.pdf

Please allow 48 hours, excluding weekends and Bank Holidays, for your prescription request to be processed. If you have any problems please let us know either in person or by telephone - 01474 352075 for the main surgery or 01474 566497 for our branch surgery).

Please note, we cannot take repeat prescription requests over the telephone. Requests should be dropped in to our surgeries, and can be posted (only if you include a SAE to be returned by post).

Please enquire at reception if you are interested in either of the following alternative ways of ordering repeat prescriptions we now offer:

  • Electronic Prescribing Service - your prescription is sent electronically to your chosen pharmacy so you do not need to call in to the surgery to collect it
  • Online Services - you can order repeat prescriptions online (and book or cancel routine appointments with a doctor) as long as you have internet access. 

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification of when a review is due may be indicated on your repeat prescription order slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions if requested to do so. This can be done at times as a telephone consultation.

 

 
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